Shipping and Returns
100% Guaranteed Returns
We guarantee your total satisfaction and offer 30-day returns policy. New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable. We will not accept the return of gear, damaged due to negligence or abuse. Please take the time to carefully package your returns. It is the responsibility of the customer to pay costs related to the repair of returned items damaged in shipping due to improper packaging. Buyer's are responsible for the cost of return shipping unless an item is damaged or defective. Please follow return instructions with your purchase.
Sometimes you need to exchange an item for something else? It happens. Exchanges only require a few minutes. The fastest way to exchange a product is to return your original purchase and place a new order for your preferred item at the same time. Immediately placing a new order ensures that you'll get the new product quickly and that it won't go out of stock while you wait.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. We use a fulfillment company for all of our orders and typically items ship within 2-7 business days. International orders average 2-4 weeks for delivery. Here is a helpful chart for shipping estimates:
3-5 business days via USPS
3-8 business days via FedEx SmartPost
|1-3 business days via FedEx|
|Canada||5-10 business days without tracking||1-5 business days via FedEx|
|Worldwide||10-20 business days without tracking||1-5 business days via FedEx|